Hail & Wind Roof Damage in San Antonio | Free Inspections & Insurance Help

San Antonio roofing

San Antonio's storms

April 12, 2016. Baseball-sized hail crossed the north side, affecting Stone Oak, Shavano Park, Helotes, Hollywood Park, and Leon Valley. Many roofs replaced after that storm are now ten years old.

Every spring since. The hail track runs from the Hill Country across the north and northeast side toward Schertz, Cibolo, and New Braunfels. Wind hits the west side first: Boerne, Fair Oaks Ranch, Helotes, and Bulverde.

Roof Royale has worked significant San Antonio storms since 2018.

San Antonio roofing

Hail on shingle, hail on tile, hail on metal

Shingle. Hail bruises the mat under the granules, while wind creases shingles along their seal line. Both can be invisible from the driveway.

Tile. Large hail can crack tile; smaller hail can damage underlayment, flashing, and soft metals while tile looks fine. We photograph both so your report is accurate.

Metal. Check the policy for a cosmetic-damage exclusion. We explain whether visible dents appear cosmetic or functional before you file.

The distinction every carrier cares about is functional versus cosmetic. We chalk it, photograph it, and explain what we see.

San Antonio roofing

How we document a storm claim

1. Call. Same-day inspection after a storm whenever practical, next day at the latest. Free and no obligation.
2. The roof walk. Every slope, penetration, soft metal, and—on tile—each cracked or slipped tile is mapped with dated photos.
3. Your report. A PDF within 24 hours with every slope photographed, damage marked, and our plain-English read on whether filing is worth considering.
4. Your decision. Your policy and your claim; you decide whether to file.
5. The adjuster walk. If you file, we walk the roof with the adjuster so damaged slopes, vents, flashing, and tile are seen and photographed.
6. The scope and build. We check the issued scope against roof conditions and schedule once you and your carrier agree.

San Antonio roofing

We document. The carrier decides coverage.

We do not file or negotiate your claim, waive or absorb deductibles, or promise an outcome. We give you the roof documentation; the claim stays yours.

Read how to file a roof insurance claim in Texas

San Antonio roofing

The first 72 hours after a storm

Stay off the roof, especially tile. Photograph what you can see from the ground: gutters, screens, the AC unit, and vehicles. Water coming in? Call for emergency tarp protection

Do not sign with the first roofer who knocks, and do not file until you have photos. Check your policy for its wind and hail filing window.